Privacy Policy

Effective Date: 6/24/2025

about us

Wellspring Veterinary Care is Chattanooga’s only privately owned veterinary specialty practice, founded by board-certified surgeon Dr. Jessica Leeman-Goepp. We provide expert surgical care, regenerative medicine, and compassionate follow-up with a community-focused, family care approach.

How We Use Your Information

When you share personal details (e.g., name, phone, email, pet info) via our website or during care, we use them to:

  • Respond to inquiries and process referrals or appointments

  • Provide clinical services and follow‑up care

  • Share service updates and important communications

  • Improve our care and website usability

SMS Terms & Conditions

By providing your mobile number, you consent to receive SMS messages from Wellspring Veterinary Care regarding appointment scheduling, reminders, referrals, and patient updates.

  • Message frequency may vary; standard message/data rates may apply

  • Reply “STOP” to opt out at any time

  • Reply “HELP” or email wellspringvc@icloud.com for assistance

  • We do not sell or share your mobile number or SMS consent data for marketing purposes.

How We Protect Your Information

We employ industry-standard security procedures to safeguard your data, though no system is fully impenetrable.

Sharing of Information

We do not sell or rent your personal information. We may share data only to:

  • Fulfill legal obligations

  • Work with trusted partners under strict confidentiality agreements (e.g., IT hosting, referral communications)

Cookies & Tracking

We use cookies and website analytics to improve user experience. You may disable cookies in your browser, but some site features may not work properly.

Your Rights

You are entitled to:

  • Access, correct, or request deletion of your personal data

  • Opt out of SMS messaging at any time via “STOP”

Updates to This Policy

We may update this Privacy Policy occasionally; changes will appear here with an updated date. Continued use of our services implies agreement with the most recent version.

Analytics

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Visitor data

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form. We also share this information with Wellspring Veterinary Care for storage and with Google Drive for data porting.

fONTS

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Contact Us

Wellspring Veterinary Care